Sign On & Access
Dashboard Access
Sign in for the Socially Suite dashboard: https://app.sociallysuite.com/wllogin.php?c=866253 If you do not already have an account you can sign up here: https://www.sociallysuite.com/pricingSome readersSocially Suite Upgrade
For a limited time, we are inviting all Your Social Plan Pro members the chance to upgrade to Socially Suite but remain on their current YSP Pro plan. Socially Suite is $99/mo. but if you upgrade we will honor the lower pricing from Your Social Plan Pro. Please watch the video to see the difference in the Socially Suite Dashboard which includes new social features, a full AI Writer, and Campaigns to grow. Reach out through chat to receive your onboarding link. Thanks so much for being a part ofFew readers
Dashboard Setup
Getting Started - Dashboard Setup and Approving Content
Welcome to Socially Suite. So glad you are ready for the Suite Life! Watch this video to make sure you have everything connected and set so we can start adding your content. Be sure to message back if you are ready for content. frameSome readersTroubleshooting Connecting Instagram for Direct Posting
To direct post to Instagram the Instagram API for 3rd party posting only supports Business Instagram accounts (not Creator or Personal Accounts) that have been connected to a Facebook Page. To convert your Instagram Personal account to a Business account, click here: https://help.instagram.com/502981923235522 To connect your Facebook Page to your Instagram Business account, watch the following video. frame Watch the video (https://embed.Some readersAdding Permission for Facebook Groups
Adding a Facebook Group is a two step process. The second step is to add the Campaign Share app to the group to allow Socially Suite to post for you.Few readers
Scheduling & Approving Content
Approving Content From the Calendar View
As a Socially Suite client we will load amazing ready to approve content right onto your calendar. Please watch the video to see how easy editing and approving is.Some readersHow to Remove Published Posts
Follow the steps below if you want to delete a post that has been published. Go to Sent tab Find the post that you want to delete On the Actions column, click the dropdown Select Delete.Some readersCreating Schedules for Queued or Dripped Content
How to Use the Schedule Tab in Publish Editor Learn how to use the Schedule feature and create post categories. The Schedule tab is where you set up your Requeue schedule. It is located under the Publish Tab You will have to create a category, and then drag that category to the posting times that you like to do, for example, every Tuesdays & Thursdays, 8am and 2pm, for a Blog post category. When you create a post in Publish editor, assign the category to be a Blog post, and enable RequeSome readersBulk Uploading Content - Images & CSV
In Socially Suite you can bulk upload images that you have taken, created, or purchased in bulk to add your own captions to. You can also create CSV's complete with captions to bulk upload. Here is a video that shows the process.Some readersHow to Use Hashtag Groups to Save Time and Get Discovered
Hashtag is like the SEO of social media. If you've got the right hashtags, your post is much more likely to show up in search results. Grow your audience with great hashtags using this tool. Watch how easy it is to do this!Few readersHow to Add RSS Feeds
Automatically import blogs, youtube videos, social content and more by importing RSS Feeds. How to prepare your posts Download the example CSV file We require that your CSV upload uses these specific columns Click here to download Add your posts to the file Be sure to keep the first row (with the column headings)Few readersChanging Post Times
You can easily change the post times from the Calendar view by sliding scheduled posts around to different timeslots. If you try to change a post that is in a dripped queue it will notifiy you to change in the Schedule tab under Publish. You can also drag to change the time slot.Few readersContent Categories
Organize all of your content with Content Categories. Schedule queued content with content categories as well.Few readersAI Writer
In this video we introduce the AI Writer and some of it's capabilities.Few readersFacebook Group & Profile Posting via Mobile App
Please watch to find how to schedule your Facebook Group and Profile posts that are scheduled through the Socially Suite Dashboard. This actually opens lots of opportunities for growth and posting in other people's groups. Download the Campaign Share app on : IOS or Android youtube Schedule and Post Facebook Group & Profile PFew readers
Branding & Watermarking
Troubleshooting
Troubleshooting Failed Posts and Disconnected Networks
As a 3rd party app we use the social network API's to connect to the networks to post. The networks disconnect on a fairly regular basis (approximately every 30 - 90 days) to allow you the opportunity to make sure you want to keep that connection.Some readersTroubleshooting Errors, Disconnections, & Notifications
Always be on the lookout for red notificaitons as they indicate that something needs to be corrected or reconnected. Please watch the following video to show the most common issues including: Network Reconnections Post Failures & Verifications Deleting PostsFew readersConnecting Your Instagram and Facebook Page for Direct Posting
To direct post to the social networks Meta/Facebook require your Instagram account to be a Business or Creator account and be connected to a Facebook Page. If you do not already have a Facebook page you should go ahead and create one. If you are doing business your posts should be under a Facebook page as it is meant for business. Another huge plus for having one is that it is searchable by the search engines so it is another place for you to be found and people learn about you. It is helpful foFew readers
Billing / Upgrade / Downgrade / Cancel
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