Sign On & Access

• Dashboard Access

  Sign in for the Socially Suite dashboard: https://app.sociallysuite.com/wllogin.php?c=866253 If you do not already have an account you can sign up here: https://www.sociallysuite.com/pricingFew readers

Dashboard Setup

• Adding Permission for Your Facebook Group

  For a 3rd party posting service to post to your Facebook Group you must take a second step and add the Campaign Share app to your Facebook Group. Watch this video to see the steps to do that.Few readers

• Getting Started - Dashboard Setup and Approving Content

  Welcome to Socially Suite. So glad you are ready for the Suite Life! Watch this video to make sure you have everything connected and set so we can start adding your content. Be sure to message back if you are ready for content. frameFew readers

• Adding Permission for Facebook Groups

  Adding a Facebook Group is a two step process. The second step is to add the Campaign Share app to the group to allow Socially Suite to post for you.Few readers

Scheduling & Approving Content

• Approving Content From the Calendar View

  As a Socially Suite client we will load amazing ready to approve content right onto your calendar. Please watch the video to see how easy editing and approving is.Few readers

• How to Use Hashtag Groups to Save Time and Get Discovered

  Hashtag is like the SEO of social media. If you've got the right hashtags, your post is much more likely to show up in search results. Grow your audience with great hashtags using this tool. Watch how easy it is to do this!Few readers

• How to Remove Published Posts

  Follow the steps below if you want to delete a post that has been published. Go to Sent tab Find the post that you want to delete On the Actions column, click the dropdown Select Delete.Few readers

• How to Add RSS Feeds

  Automatically import blogs, youtube videos, social content and more by importing RSS Feeds. How to prepare your posts Download the example CSV file We require that your CSV upload uses these specific columns Click here to download Add your posts to the file Be sure to keep the first row (with the column headings)Few readers

• Bulk Uploading Content - Images & CSV

  In Socially Suite you can bulk upload images that you have taken, created, or purchased in bulk to add your own captions to. You can also create CSV's complete with captions to bulk upload. Here is a video that shows the process.Few readers

• Content Categories

  Organize all of your content with Content Categories. Schedule queued content with content categories as well.Few readers

• Creating Schedules for Queued or Dripped Content

  How to Use the Schedule Tab in Publish Editor Learn how to use the Schedule feature and create post categories. The Schedule tab is where you set up your Requeue schedule. It is located under the Publish Tab You will have to create a category, and then drag that category to the posting times that you like to do, for example, every Tuesdays & Thursdays, 8am and 2pm, for a Blog post category. When you create a post in Publish editor, assign the category to be a Blog post, and enable RequeFew readers

• Changing Post Times

  You can easily change the post times from the Calendar view by sliding scheduled posts around to different timeslots. If you try to change a post that is in a dripped queue it will notifiy you to change in the Schedule tab under Publish. You can also drag to change the time slot.Few readers

Branding & Watermarking

• Watermarking & Branding

  Create multiple watermarks and logo / branding for your images.Few readers

Reporting & Analytics

• Reporting & Analytics

  Learn how to use Reporting & Analytics to understand and improve your SMM data. You can view reporting and analytics on clickthroughs and social sharing activity. See which topics are most engaging to your fans and followers quickly so you can post a follow-up message and create content to drive inbound traffic. Advanced search filters allow you to find archived posts quickly. Integration with Google Analytics is active by default for closed-loop ROI reporting. You can easily switch the integrFew readers

Troubleshooting

• Troubleshooting Connecting Instagram for Direct Posting

  To direct post to Instagram the Instagram API for 3rd party posting only supports Business Instagram accounts (not Creator or Personal Accounts) that have been connected to a Facebook Page. To convert your Instagram Personal account to a Business account, click here: https://help.instagram.com/502981923235522 To connect your Facebook Page to your Instagram Business account, watch the following video. frame Watch the video (https://embed.Few readers

• Troubleshooting Failed Posts and Disconnected Networks

  As a 3rd party app we use the social network API's to connect to the networks to post. The networks disconnect on a fairly regular basis (approximately every 30 - 90 days) to allow you the opportunity to make sure you want to keep that connection.Few readers

Billing / Upgrade / Downgrade / Cancel

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